Privacy Policy
Last Updated: 20 February 2025
At Buyerprove LLC ("Buyerprove", "we", "us", or "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website (https://buyerprove.com) and related services (the "Platform"). It also outlines your privacy rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
If you have questions, please contact us at hello@buyerprove.com.
Table of Contents
1. Who We Are
Buyerprove LLC is a U.S.-based company that provides a platform for businesses to collect, manage, and display verified customer reviews.
2. Information We Collect
We collect and process the following types of information depending on how you interact with our Platform:
A. User (Reviewer) Information
- Full name
- Email address
- IP address and location
- Browser/device data
- Reviews, comments, and feedback you submit
B. Business (Client) Information
- Business name and contact details
- Website URL and industry category
- Team member user accounts (names, roles, emails)
- Subscription/payment information (processed via third-party providers)
C. Automatically Collected Data
- IP address
- Browser type and version
- Operating system
- Referral URLs
- Site usage and activity logs
D. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze site traffic, personalize content, and improve user experience. See section 7 for details.
3. How We Use Your Information
We use your information to:
- Operate and improve our Platform
- Authenticate and manage user accounts
- Facilitate the collection, display, and moderation of reviews
- Respond to support requests or inquiries
- Analyze traffic and platform usage
- Ensure legal and regulatory compliance
- Send service-related or promotional communications (with consent)
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
- Consent – For marketing or cookies
- Contractual Necessity – To provide services you request
- Legal Obligation – To comply with tax or regulatory obligations
- Legitimate Interest – For fraud prevention, business insights, or platform optimization
5. Disclosure and Sharing of Data
We do not sell your personal data. We may share it in the following ways:
- Service Providers: Cloud storage, payment processors, analytics, and support services
- Business Clients: Public reviews you submit are shared with the reviewed business
- Legal Authorities: When required to comply with legal obligations or respond to lawful requests
- Corporate Transactions: In the event of a merger, sale, or acquisition
6. Your Rights
A. For EU/EEA Users (GDPR):
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Restrict or object to processing
- Withdraw your consent at any time
- Request data portability
To exercise these rights, email us at hello@buyerprove.com with "GDPR Request" in the subject line.
B. For California Residents (CCPA/CPRA):
You have the right to:
- Know what personal information we collect and use
- Request deletion of your personal information
- Opt out of the sale or sharing of personal data (we don't sell your data)
- Non-discriminatory treatment for exercising your rights
To submit a request, email hello@buyerprove.com with "California Privacy Request" in the subject line.
8. Data Retention
We retain personal data for as long as necessary to:
- Provide services to you or your business
- Comply with legal and regulatory obligations
- Resolve disputes or enforce agreements
User reviews are generally retained as long as they remain published on the platform unless deletion is requested or required.
9. Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data. These include encrypted data transmission, access control, and secure storage practices. While no system is 100% secure, we take data protection seriously and continually work to strengthen our defenses.
10. International Data Transfers
If you access our Platform from outside the United States, your data may be transferred to and processed in the U.S. or other countries. We implement appropriate safeguards such as Standard Contractual Clauses where required by law.
11. Children's Privacy
Our Platform is not intended for children under 13 (or 16 in some jurisdictions), and we do not knowingly collect data from children. If we learn we've collected personal data from a child without verified parental consent, we will take steps to delete that data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last Updated" date and notify users where required. We encourage you to review this policy periodically.
13. Contact Us
For any privacy-related questions or requests, contact: